Wednesday, August 5, 2009

Uncovering Hidden Talents

Well the SAUG Summit day 1 was extremely impressive, with outstanding sessions throughout the day. All well attended too.

The highlights for me were the Business Intelligence story from the Walt Disney Company. A very relevant story, as my company is embarking on a similar journey with BI. Thanks to Ken Hierman for his session and great delivery.

The Queensland Rail session on Transformation, underpinned by an ERP Implementation was also very informative. Again, aligned in many ways with Australia Post and our IT and Business Transformation program.

The SAUG Cocktail party topped off the day nicely. It was well attended, with the crowd yelling for more from the band "Almost Famous", right 'til the end.

While the band was great, I think even they were pleasantly surprised by the hidden vocal talents unearthed by the "volunteers" who took to the stage to belt out several numbers.

We uncovered a couple of closet vocalists, who probably could have excellent careers in Entertainment rather than IT if they wished.

Looking forward to Day 2 - should be great.

Tuesday, August 4, 2009

Anticipating Summit Day 1 - The Keynotes

We're are at the Sydney Convention Centre at Darling Harbour, sharing it with the Sydney Boat Show.

Its 7:30 AM and Registration starts at 8:00 AM. The team is assembled and already working hard to ensure all delegates are made welcome at the start of the event.

We now have over 500 delegates registered, so we anticipate well attended sessions, and an excellent atmosphere for networking and knowledge sharing, which is what SAUG and the event is all about.

The keynotes today promise to be varied in nature, with the 3 keynote speakers from different countries, and speaking on very different topics.

I will be interested to hear from Ross O'Brien from Hong Kong, on surviving and propsering in the post GFC economy.

Then we have a Business Intelligence story from the Walt Disney Company from a US speaker, Kenneth Hierman.

Rounding out the sessions for the day is a local customer story from Queensland Rail, relating their ERP Transformation story.

With the 3 sessions above, the breakout sessions, the sponsors area, a SAP demo area, and the Cocktail Party where "SAUG Rocks" it promises to be a big day and evening.

Tuesday, June 16, 2009

Meet Our Bloggers

Phil Gleadhill, Australia Post
Phil is the Principal SAP Technical Architect Australia Post. Previously Phil spent 3 years as an IT Strategy Architect for SAP at BHP Billiton in Melbourne. Phil's previous full time experience with SAP solutions extends back some 14 years, including 7 years consulting experience with SAP Australia, with Hewlett-Packard, Coopers & Lybrand, and also as an independent. Phil's first exposure to SAP came as Australia's second SAP R/3 customer, Kemcor Australia, (now Qenos).Originally qualifying with a Bachelor of Applied Science in Chemistry, Phil also holds tertiary qualifications and experience in Education and Information Technology. His IT experience dates back to 1990.Phil is a keen golfer, loves water sports, and likes to travel (but not for business!).Phil sees SAUG as being able to provide great ongoing value for the SAP Customer Community through knowledge sharing, networking, education and collaboration. He is currently the SAUG secretary



Paul Hawking, Victoria University
Paul is a senior lecturer in Information Systems at Victoria University. The University has been a partner of SAP since 1999 involving teaching SAP solutions in their curriculum and conducting ERP related research. Paul’s role at the University involves strategic management of this partnership. Paul has been involved with the SAUG for 8 years, he has held the positions of Chairperson, Research & Education and Knowledge Transfer. He has represented the Group at the ASUG conferences. Paul’s active role on the User Group Committee involves researching and setting the content items for our events. This includes the coordinating of the agenda for the SAUG Summit, Plenaries and web casts. Paul is currently the SAUG Vice-Chair.


Chris Enstock, Fujitsu
Chris works for Fujitsu Australia Limited, as a Senior Consultant in the Enterprise Solutions business unit. He is a specialist in SAP NetWeaver with over 8 years experience in NetWeaver architecture and its usage types (Enterprise Portal, KMC, AS-Java, BI-Java). He is a currently active in the eSOA working group helping to develop the customer service offering and solution landscapes in this area. Chris Enstock in based in Brisbane, QLD.


Adrian Everett, InsideSAP
Adrian has worked within the SAP industry in Australia for over 9 years with a range of experience across SAP Service Partners, Recruitment and additionally as the publisher of Inside SAP Magazine. A founder of Everjoy Consulting specializing in the recruitment of SAP professionals, Adrian has an extensive breadth of knowledge across SAP projects and technologies being implemented to customers across Australia and New Zealand.Identifying the need for greater information sharing within the SAP community, Adrian also founded Inside SAP Magazine, aimed at allowing the industry to have a dedicated source of the latest project and product news across Australia.

Friday, June 12, 2009

Event Details

SAUG Summit 2009
Sydney Convention and Exhibition Centre
4th, 5th & 6th August 2009


"The Intelligent Advantage : Adapt, Evolve, Innovate"
Gear up for sucess and join us for the 5th Annual SAUG Summit.

This event will incorporate sessions, presentations and workshops that will appeal to all levels within your organisation. Whether you are the CFO, a SAP user or the Project Manager, there will be valuable information waiting for you at the SAUG Summit 2009. This year's Summit will add content around Business Objects solutions.

Review the SAUG Summit 2008 here for a taste of what to expect.

SAUG welcomes global keynote speakers:

Martin Riedel, Walldorf, Germany
Global Head of the Upgrade Office & Senior VP, SAP AG
Mr. Riedel is back in Australia for the SAUG Summit 2009. The Upgrade Expert joined SAP in 2006 as member of the SAP Corporate Consulting Team. In October 2006 he was appointed Global Head of the Upgrade Office as Senior Vice President. Prior to SAP, he was an Associate Principle with McKinsey focusing on business processes as IT topics and between 1994 – 2004, Mr. Riedel was CIO of Fresenius AG. Martin will join us to discuss how to manage the complex environment in upgrades.


Kenneth Hierman, Orlando, Florida
Finance Manager, The Walt Disney Company
Mr. Hierman is currently the manager of reporting and security for the theme parks and resorts segment of the Walt Disney Company. He has been with the Walt Disney Company for 12 years, managing the finance reporting side of SAP for the past 5 years. His responsibilities include managing both SAP BW reporting and the segment rollout of the integration between SAP BW and Business Objects. Kenn will join us to exhange views on the recent implementation of Business Objects connectivity to the Walt Disney Company’s SAP BW system.


Christopher Rowley, Singapore
Director Customer Management and BI Systems, Tetra Pak
Mr. Rowley has created and managed large IT organisations in USA, Asia and Europe for global leaders such as Tetra Pak and Silicon Graphics. He brings particular expertise in Business Transformation, Business Governance of IT, Business process design and implementation, large scale SAP package program implementations, and IT cost management and productivity improvement. He was honored to be an SAP Summit Singapore Keynote Speaker in 2008 and the winner of the Gartner BI Excellence Award in 2009. Christopher will explain to you how BT process aligns IT with business and how to be successful in BI projects.


Jeffrey Word, Palo Alto, California
Vice President of Product Strategy, SAP AG
Mr. Word is responsible for defining and communicating SAP’s future product strategy and fostering product innovation inside SAP. He is also the director of the Center for Business Network Transformation which conducts thought leadership and research activities into the next generation of network-driven competitive dynamics. He is the co-author of the bestselling book SAP NetWeaver for Dummies. Jeffrey has more than 15 years’ experience in business consulting and IT strategy and joined SAP in 2000. His keynote will discuss Business Network Transformation.

Customer Stories will include:

  • Dennis Lewis, CIO, 7-Eleven Stores with a story focussing on SAP Business Intelligence with SAP BI7.0, POS-Data Manager (DM) and BI Accelerator (BIA).


  • Alan Myers, IT Business Process Manager, Sanitarium Health Food Company to discover how Sanitarium has reduced data errors, simplified manufacturing processes and saved money by implementing MII solutions.


  • Chaya Buhari, Information Systems Manager, Konica Minolta discussing Customer Relationship Management (CRM) and SAP Implementation. - Phil Gleadhill, Solution Architect, Australia Post with the role of the solution architect


  • Michael Beckett, Information Services Manager, ANSTO on ITIL.